Jetstar Airways is Australia’s best-known low-cost airline and part of the Qantas Group, headquartered in Melbourne. Jetstar flies to destinations across Australia, New Zealand and the Asia-Pacific region, and employs thousands of people in flying, engineering, airport and head office roles. All of its recruitment for Australia and New Zealand runs through the official Jetstar careers portal.
This guide brings together the roles and career areas shown on the official Jetstar careers portal, the requirements the airline itself states for cabin crew — its most popular entry route, which needs no aviation experience — and the exact steps to apply online. Cabin crew bases are located all around Australia and New Zealand, and the portal states which base each new intake is recruiting for.
Available Job Vacancies:
Roles and career areas shown on the official Jetstar careers portal include:
- Cabin Crew — bases across Australia and New Zealand; the portal’s latest cabin crew opportunities include a permanent full-time role in Brisbane
- Pilots — flight crew roles on the Jetstar Airbus fleet in Australia and New Zealand
- Engineering & Aircraft Maintenance — engineers and technicians supporting the fleet
- Airport Operations & Ground Handling — customer and ramp teams at airports across the network
- Customer Service — frontline roles helping customers in airports and contact centres
- Head Office & Corporate Roles — commercial, digital and support teams, mainly in Melbourne
Job Requirements:
For Cabin Crew, the airline’s own careers pages state:
– At least 18 years of age
– A customer service star with 1+ years of experience creating great customer moments — no aviation experience is needed
– Able to reach up to a height of 212cm (current cabin crew adverts also state a maximum height of 186cm)
– Fit and healthy, and able to swim and tread water
– Hold a current First Aid and CPR certificate and a Responsible Service of Alcohol (RSA) certificate
– Hold a passport with a minimum of 12 months validity
– Unlimited working rights in Australia — Jetstar does not sponsor these roles, so you must already be entitled to live and work in Australia
– Happy to work a shift roster with flexible hours, and able to live within reach of your home base
– Able to complete the paid full-time Cabin Crew Ground School, which runs for around 6 weeks at the Airport West Training Facility in Melbourne, and pass its exams
Requirements for pilot, engineering and other roles depend on the individual advert — pilots need the licences and experience stated for the fleet and base, and every role requires the security clearance and, where stated, a pre-employment medical described on the portal.
Salary and Benefits:
– Jetstar does not publish one standard salary figure for these roles on its careers portal, so none is given here; as the airline’s own process explains, your salary is shared with you at the offer stage before you start
– Qantas Group benefits from day 1, as stated on the portal’s cabin crew listings
– Paid full-time ground school training of around 6 weeks for new cabin crew, held in Melbourne
– Cabin crew fly a 7-day rotating roster to destinations across Australia and the region
– Full terms and benefits for each role are confirmed by Jetstar during the hiring process
How To Apply:
– Step 1: Open the official Jetstar careers portal using the APPLY NOW button below and search by role, team or location.
– Step 2: Read the full advert carefully — for cabin crew, check the age, customer service, reach, swimming, certificate and Australian work-rights requirements, and which base is recruiting.
– Step 3: Submit your application on the portal with an up-to-date resume and a cover letter; you will receive an email confirming your application was received.
– Step 4: If you progress, the airline invites you to an online chat interview, then to an in-person Jetstar Assessment Centre, followed by reference checks.
– Step 5: Successful candidates receive an offer call covering the details and start date; the offer is conditional on a security clearance and a pre-employment medical, and cabin crew then attend ground school before flying.
Frequently Asked Questions:
Q1. How do I apply for a Jetstar job?
Applications are made online through the official Jetstar careers portal. Submit your resume and cover letter for the role, and the airline confirms receipt by email before the interview stages begin.
Q2. Do I need aviation experience to become Jetstar cabin crew?
No. Jetstar states that no aviation experience is needed for cabin crew — it looks for customer service stars with 1+ years of experience, and full training is provided at ground school.
Q3. What are the height and reach requirements for Jetstar cabin crew?
You must be able to reach up to 212cm, which you demonstrate at the assessment centre; current cabin crew adverts also state a maximum height of 186cm. You must also be able to swim and tread water.
